Bretz RV & Marine
Mission:
We help families go camping and boating, enjoy the outdoor lifestyle, and get back out quickly when something unexpected happens.
Vision:
We provide a truly world class purchasing and ownership experience to our customers.
Values:
Passion: We are passionate about our products, people, and the outdoor lifestyle.
Teamwork: We show up for each other every day, striving to become Ideal Team Players,
working together to provide every customer with a world-class experience.
Growth: We commit to growth: Personally, Professionally and as an organization.
Family: We provide opportunities for families to grow.
Profitability: We operate with both hands on the table and balance every decision to do
right by our customers, employees, and our business.
Our Founder:
Listen to the story of how Frank Bretz and his family turned the family's service station into the company that Bretz RV is today and the passion that he has providing families with something that can all enjoy together.
Starting with Frank Bretz in 1967, the Bretz RV family has carried on the tradition of making so many family memories possible.
Why purchase from the Bretz RV family
Convenience
Relationships
When you purchase from a Bretz RV store you become part of our family. We take a lot of pride in helping you enjoy your camping trips and boating excursions. From helping you pick out places to go, upgrading you into a newer RV or boat, quick repairs to get you back out around a campfire, to answering any question how to operate your RV, we are here for you. We have some of the highest employee retention numbers in the industry and this benefits you. The staff you meet will be here with a smile whenever you need us, long after the sale.
Service after the Sale
Many Rv and Marine dealers only focus on selling. Bretz RV realizes the care we give after the sale is just as important. Our Service Department has an ever expanding shop and parts inventory to quickly and professionally help you with your needs. From Winterizing, to major mechanical work, to helping you get a needed part, our Service Department staff has hundreds of years combined experience. Our Billings and Missoula stores both proudly have state of the art body shops to handle all your painting and body damage repair needs. Trust your RV with our experience. We know it will make a difference for you.
Selection
Selection matters when your making a decision for your family's enjoyment. With over 1,000 RV's and 150 boats to choose from, we have the perfect vacation for everyone. We also are able to provide custom orders when necessary. This large inventory gives us volume discounts with the manufacturers allowing us to earn your business when other dealers can not. Simply it means even more savings for you. We enjoy selling all over the country and changing how shoppers buy RV's and boats.
Values
Our goal is to earn your business for life. We use our large volume buying power to provide prices that will surely impress, not just for sales, but also for parts and needed service work. Our business model is to earn every customer's business by being very competitive and providing 5 star customer service in all we do. Mark Bretz quote "We stack'em deep and sell'em cheap" applies to all departments here. Being family owned with hundreds of employees means your business matters and we will work hard to earn it. We think most importantly you will agree, it is our knowledgeable friendly employees that add a value you just can't get anywhere else.
AWARDS
* Voted Quality RV Dealer of the Year
* #1 Fifth Wheel Dealer in Montana
* #1 RV Dealer in Montana
* #1 Travel Trailer Dealer in Montana
* #1 Motorhome Dealer in Montana
* #1 Fifth Wheel Dealer in Idaho
* #1 Fifth Wheel Dealer in Boise
* #1 Toyhauler Fifth Wheel Dealer in Idaho
* Chaparral Excellence Dealer
* Top 20 Smokercraft Dealer
So many more.
At Bretz RV & Marine, our business is not only a multi-generational family business, it's also a place where deep friendships have been forged and where customers became family. Our rich history is built on a strong foundation of perseverance, a keen eye for spotting opportunity, and an enduring love of our communities.
History
Frank Bretz has a rich history in the automotive industry. He started out in automotive parts and worked there for several years. His wife Vi's parents owned a service station and it wasn't long before they started to hint towards retirement. Frank and Vi agreed to take over.
After some years, a customer came along that would change the trajectory of the business forever. The question was simple: why didn't they do travel trailers? For Frank and Vi, that question became the foundation for a flourishing business.
In 1967, they began hiring six trailers they had bought from another dealership. Before long, Frank realized that he could save on costs by approaching the manufacturers directly. The manufacturer he approached agreed, and by 1969, the business was selling travel trailers too.
It wasn't long after they started selling trailers that the traffic route changed and business at the service station took a dip. They decided to move premises to a larger plot with a better flow of traffic. This wouldn't be the business's final move.
Frank's sons became involved in the business. One of his sons spotted the perfect plot of land; the only problem was that it belonged to another business. An RV dealer, to be exact. Frank's son made the owner an offer which surprisingly, he accepted. This was the beginning of something great for the Bretz clan.
While the grandkids are now starting to show interest in the business and taking over from their fathers who are gearing up for retirement, Frank has started to notice a recurring trend in the sales component of the business. It's become about much more than just selling a product to a client. It's about watching families buy something that will bring joy to their lives.
Mission
Family is at the heart of every sale we make. While there are plenty of things you buy for your family that you might consider “boring but important,” boats and RVs are there purely for your enjoyment. At Bretz RV & Marine, it's about equipping your family with high-quality items that'll allow you to have the maximum amount of fun while putting the stresses and concerns of everyday life behind you. And should anything ever go wrong with your boat or RV, our team will be on-hand to get you moving again and provide any additional support you might need.
Why You Should Trust Bretz RV & Marine
As a multigenerational family-owned business, the Bretz RV & Marine team understands that trust underscores everything we do. We want you to:
Service
Whether you're dealing with our reception team or after-sales support, we aim to provide you with professional and friendly service. We're committed to following through on requests and responding to queries quickly and efficiently. If there's a problem, you can count on us to keep things moving to allow you back out adventuring with your family.
Products
We source our boats, RVs, and accessories from some of the best suppliers and manufacturers. We partner with the best brands to ensure you have the ultimate vacations and trips. We work with over 40 of the industry's leading brands. Some of the brands we stock include Aero, Aerolite, Airstream RV, Coachmen RV, E-Z Hauler, Forest River RV, Grand Design, Barletta, Chaparral Boats, Hewescraft, Lowe Boats, Sun Tracker, Yamaha, and more. We look for high-quality, durable goods that offer the latest in safety measures for that particular item.
Pricing
We source our stock from several suppliers and in many cases, approach manufacturers directly for the best prices. We buy in bulk when possible, which affords us great savings. These savings trickle down to our customers in the form of great prices for our products. Our pricing is also transparent and you can see the exact cost of what you're buying without having to request quotes or phone us first.
Resources
We're committed to customer education and providing access to relevant, up-to-date information. We want our customers to have the best time with their families, so our blog regularly features new articles about enjoying life in the great outdoors. We also have informative pieces about choosing the right RV or boat for your needs. Trust us to provide you with great tips and handy information.
Reviews and testimonials
We're determined to provide a world-class service to our clients, and reviews and testimonials are a major part of that. Whether you're delighted with our service or not, we encourage you to let us know by writing a review.
Financial team
We want to provide you with the best support when you apply to finance your boat or RV. We'll explain the options to you and provide documentation that details all the information you'll need to make an informed decision.
Service support
When you buy from us, we want you to feel confident that you're in good hands. Should anything go wrong with your vehicle, we have trained and experienced technicians, certified by the RV Dealer's Association, to help you get moving again. We also ensure that we have a wide selection of parts available in our parts store so you spend less time waiting for repair work and more time out on the road or the water.
Responsive communication
We want to hear from you, so we've covered all our bases to ensure we never miss out on an opportunity to connect with our customers. Our communication channels include a 24-hour online chat service, email, and telephone. We're also able to assist walk-in clients at our dealerships in Idaho and Montana.
Are You Ready To Start Camping or Boating?
Pop into one of our branches or give us a call to discuss your family vacation desires as we'd love to walk you through the options. We also list our inventory online so you can have a quick browse.