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Billings, MT
Readers' Choice Best of Billings 8 Time Award Winner
2999 Old Hardin Rd.
Billings, MT 59101
(406) 248-7481
Location Details

Boise, ID
Boise's 5th Wheel Headquarters
4180 Broadway
Boise, ID 83705
(208) 388-4678
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Butte, MT
5200 Harrison Ave
Butte, MT 59701
(406) 494-2440
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Missoula, MT
4800 Grant Creek Rd.
Missoula, MT 59808
(406) 541-4800
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Nampa, ID
1608 Industrial Road
Nampa, ID 83687
(208) 606-7160
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Liberty Lake, WA
24901 E. Appleway Ave
Liberty Lake 99019
(509) 253-9553
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RV & Boat Repair in Billings, MT

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Service Request

Customer Information


1. All service appointments MUST be scheduled prior to the visit and will generally take 30-45 minutes.

2. All service appointments are for a scheduled time to meet with a Service Advisor to document your repairs and / or maintenance needs. This is NOT the specific time the RV or Boat will go into the shop.

3. During the appointment, our Service Advisors will ask you to demonstrate what needs repaired, what is not working, or what specific modifications or upgrades you would like performed.

Unit Information

Repair Request Details

*At this time warranty work is only being processed for RVs and Boats purchased at Bretz RV & Marine as our warranty departments schedules are currently booked
All appointments start at $229 in the event that work performed is not covered by warranty. *In the event warranty repairs and / or recalls are requested, know that warranty only covers manufacturer defects for specific periods of time based on the specific manufacturer. Maintenance and damage is not considered warrantable by any manufacturer.


All accepted appointments will be scheduled to the first available technician with the skill needed to perform the work requested. Given the current supply chain disruptions, parts have been a challenge to source as well as to receive consistent time tables for shipment.

Please provide us with photos below.

Cell phone pictures will work fine. Please take multiple angles both inside and outside. An ideal amount would be 2-4 photos showing the area of the work to be performed and/or damage to be repaired.

Our RV service department at Bretz RV Billings repairs an average of 182 customer RVs and boats every week. We have a 20,000 square foot, state of the art facility and trained staff to accommodate everything from basic travel trailers to fifth wheels, fishing boats to surf boats and million-dollar coaches.

We feel that when you spend your hard-earned money on a new or used RV or boat, you deserve a service and parts department that can take care of you for years to come. In Billings alone, our service and parts department is made up of over 50 team members who take care in getting you outfitted with accessories, and of course making needed repairs. RVs and boats are quite different from automobiles when it comes to repairs, and Bretz RV and Marine is the expert in the region for guiding you through the process.

Scheduling reservations for installs and repairs is easily done by calling our service department. Some repairs, installs and maintenance work can be done the same day of your drop off. Other repairs, however, require time for diagnostics. These types of reservations are scheduled for a specific time to meet with a service advisor. These appointments are planned to be between 30 and 45 minutes. Please bring your concerns with a detailed list of symptoms and notes about when you are experiencing the problem. Specifics always help the speed of diagnostic times. Please note the reservation time is to document and photograph your concerns with a service advisor. Most often your RV or boat will go into the shop for initial inspection sometime that day or the following day. In some instances, we will need to be in contact with manufacturers or other vendor suppliers for diagnostics and warranty approvals. This can extend the time in the shop or waiting time to go into the shop. After initial diagnostic work is done, your service advisor will coordinate the repairs with you and the shop dispatcher. An estimated timeline will be put together at which point we will do our best to accommodate your current and or upcoming travel plans. Once installs or repairs are done we will schedule a time for you to meet with your advisor to go over work completed. Our goal is to answer any questions on operation, repairs or future maintenance. When picking up, your advisor is scheduled for 30 minutes to meet with you. Even if you have questions unrelated to the current items worked on, feel free to ask them and we will gladly help.

Most people don’t think about RV and boat body repair until they have an accident. Knowing this they would probably be surprised that most automotive repair shops can’t do paint and body repairs inside their facility and often paint them outside. This is for no other reason than their paint booths were designed for cars and trucks. If you do have an accident, you deserve to have paint and fiberglass work done in a clean, climate and dust controlled environment. This not only protects your investment, but ensures you a factory finish that you can be proud of. Bretz RV and Marine in Billings and Missoula are the only two dedicated, full down draft, RV paint facilities in the state of Montana. We mix all of our paints on site to ensure an exact paint match. Our booths are so large we can fit even the largest coaches and often times 2-3 smaller trailers at a time.

Solar and Power Management is an area we are proud to brag about. We have been trusted with some of the most complicated solar and power management projects done anywhere in the country. With our industry partnerships and factory training we can handle thousands of watts of solar, inverters and lithium ion battery banks with confidence. Today, most RVers have considered solar and the ability to use more of their RVs capabilities without being plugged in. If you have questions on solar and power management, please call or come in to meet with one of our experts.

If you should experience any problems with your RV, please contact us with as much lead time as possible, allowing us to set up an appointment time.

Need help?

Call our Service Department at (406) 248-7481 for questions

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