Bretz RV & Marine Testimonials

Finally! We are able to purchase an Airstream. It is a premium unit and worth more - regardless of other dealer's proposals! You are the bottom line. The people at the Bretz RV are very nice and warm. Thank you also to Dave Bretz for coming in on your day off! Thanks!
G.R. & Amy from MT

We really appreciated the professional and courteous service that we received. Everyone we encountered was very friendly and helpful - especially our salesman, Scott Tipps. We were also so grateful that we could camp at the dealership overnight. Thanks!
Otto and Sandra from AB

We have been mobbed several times with folks asking questions about, and wanting to see the inside of our Airstream Flying Cloud. As we had several brochures from you, we gave them the literature with a strong endorsement for your sales staff and Bretz RV. If you would like us to hand out any more brochures, just let us know. THANK YOU again we REALLY like this unit.
J.
Find a Flying Cloud like ours

You may relax as I am not writing to complain. In fact, I am writing to commend not only Tiffin Motors for standing behind their product, but I am writing to commend Bretz, RV. I have been RVing for forty years. I have been to many RV repair facilities. I don't think I have ever been handled as well by all the people involved with an issue as I have in this case. The highest praise I have though, goes to Todd Phillips and Jim Wills at Bretz RV. You can be glad Bretzs is a Tiffin service center. These two young fellows along with an even younger man named Carl treated my wife and I with honesty, courtesy, friendliness, and professionalism like I have not seen in young people in a long time. They were clean cut and affable, easy going, hard working and truthful about dead lines, parts and every aspect of the job. I really felt as though I could trust them, which in this day and age is something hard to find around a mechanics shop. If they said they were going to do something they did it, and did it promptly and professionally. I can't say enough about their demeanor, know how and they way they handled us and our Tiffin Motor Home. I hope this e mail finds it's way to all their supervisors and to the owners of both companies because people like this are a credit to you.
Alvis and Jennifer

Want to take a moment to say thanks to the generosity that you and Bretz RV showed to us during our problems with our truck. You came to our rescue and made a tough time pleasant. We will always remember your generosity and will let other know the heart you showed. Many thanks,
Chuck & Thalia from MT

We had a great trip back home from Bretz, and no problems what so ever, except with speedy gonzales (my Husband). Coming out of Missoula over the pass he (Jerry) looked down......Yep 70 miles an hr!!!No sweat towing the new 5th wheel. I might have to put a governor on that gas peddle. Just kidding. I'm thinking we are really going to be enjoying the new toy all summer. Thanks so much for all your assistance and information. You are a #1 Top Salesman and a wonderful person to deal with and I'm so happy with our choice. Please thank Tyler also for us, didn't get to say it myself and I'm sure you'll tell him for us. Had a good time with him also, you are all fun to be around and that lessens the stress when making a major investment.
Gail

From a Bretz RV customer that was traveling and used their Coachnet service that we include with every unit sold: - I recently had the need for my coach to be towed to a service center while outside Texarkana, AR. The entire process was handled by the Coach-Net staff in a professional, precise, and timely manner. My problem was confirmed by a technician, a service appointment was set up with the nearest Freightliner dealer, and a tow was arranged. The tow company, Red River Towing, was right on time, and the two individuals were careful and conscientious in both preparing my coach for tow, and while towing it through a area of construction to the dealer. In summary, the entire breakdown experience was made bearable by the great service of the Coach-Net staff. My thanks to your folks, and Red River Towing. You're known as the class act of the ERS business, and it shows!
Keith

We were pleased with our dealings with Gregg, Tami, etc. - They need a bonus!
Brian

I was very impressed with your overall approach. Please keep up the good work. I will recommend you to others and be back myself.Kip was exceptional throughout the process. Mike G. was excellent and efficient. Bill S. the mechanic was very thorough and helpful.Thanks! Bill Phelps
William B. from MT

The salespeople were not pushy and told us about the trailers and never forced anything on us.

The front desk people were always ready to help!

Mr. Trowbridge

I was talked to and included in everything - it was nice to have that!

Mrs. Trowbridge
Mr. & Mrs.

We used to live in Missoula and knew you had a large inventory. We were very favorably impressed with the honesty, integrity and nice personalities of all the people we met, especially Dave. WOW! He was so courteous. No wonder you guys are doing so well!

Keep up the great work!

We'll be back - very pleasant experience and we LOVE our new RV. Thank you!
The

While visiting my mother-in-law at the nursing home in Missoula, my wife suggested we go look at that place off of Reserve Street where all the RV's are parked. We did. We visited with Rick (a nice guy) told him what we wanted and headed home. I would check in with Rick from time to time and he assured me that he would find us something.

Then Rick left and the next time I called I was given Chuck. (I'm sure this guy could sell Dolly Parton a padded bra.) The bottom line is, we are the proud owners of a $30,000 Class B from Bretz RV & Marine and we're happy as a couple of clams!

P.S. We were treated Great! Everyone made us feel at home. We both totally enjoyed our time spent with Tami and Phil. They were very helpful. Thanks for everything!
The

Mr. Todd Green and Mr. Matt Madsen made the purchase of my new RV a very enjoyable experience! THANKS!
The

Even though we bought a used boat, we were treated the same as if we bought a new boat. Thanks for that! Thanks for greeting us with a welcome and our picture on the screen in the entry way. You have Great Customer Service!
The

Buying our new coach was a great experience. We felt very comfor with every one who assisted us. We also truly feel like the dealership wanted us to be happy customers. We are! Thanks.
The

The Service was Excellent!

And everybody was extremely frily!
The

You have obviously worked very hard to staff your business with very high quality people.

Everyone, from top to bottom, was great!

Keep up the good work!
The

Everyone was very helpful & courteous. There is nothing we would change.
The

Everyone was so nice! It was a pleasure to come to your clean dealership.

Special Thank You's to:

Myron West - Wonderful personality

Tami Wittmire - Very efficient and knowledgeable

John Clawson, Phil Ryan & Doug Buckler

Things we would change about the dealership: More Donuts! :-)
The

This was our first visit to Bretz. We could not be happier. We love our new Springdale.
Thomas from WY
Find a Springdale like ours

My 'team' at Bretz RV and Marine, starting with Tony Shoupe, Bill Logan, & techs Nich and Larry, disproved ANY negative comments we've ever heard about Bretz. They answered all our questions and solved any problem. We couldn't have received better service. Bretz was very accommodating by giving us "Five Star' service. Thank you for everything!
Marvin from MT

Just want to thank your service department and in particular, Jack Shoupe, service writer, for prompt and professional repairs. We were traveling and really appreciated the response.
Reginald from CA

Everyone was very helpful to us! Your Service Department has been very good to us. They have been on top of the issues we encountered with our new trailer. Thank you,
Mike from MT
Find a Springdale like ours

I just wanted to let you know how appreciative I am of Shane, your service manager. He was willing to talk me through a few electrical troubleshooting items on my trailer. I was trying to depart late afternoon last Friday for a camping trip, and he was very helpful when I called into your service department in my desperation. I also want to thank Scott Tipps (who lives across the street from me) as he also stopped by and was able to help me finally resolve my issue, allowing my family to make our camping trip. Great support and very friendly. Thank you.
Chris from MT

I wouldn't change a thing about my experience at Bretz RV and Marine. I was brought in by the dealers great reputation and I will recommend Bretz RV and Marine because of the service and care i received. When we got home from Bretz with our 5th Wheel we noticed the shower stall was cracked. We called to inquire about where to get a replacement and Bretz said they would replace the stall, and do it for free!
Robert from MT
Find a Montana like ours

We had an amazing experience. We can't tell enough people about Bretz. My brother is headed your way this summer from California to trade-in his rig. Tammi was super helpful and friendly and Collin was not pushy, and a great guy to work with.
Robert from MT

Hi! I had purchased a 2011 Keystone Springdale and I just realized that I had never wrote or commented on the service, selection and price, I will start by saying 5 stars all the way, the experience was very pleasant I have referred at least 20 people to your lot. The sales person was , respectful and gave us the space we needed to make a buying decision, the price was $4000.00 better than anything we could find out there for that same trailer. I manage cargo trailers for www.trailersplus.com and I let my staff know that this is how we treat customers and how we sell trailers - Thanks Bretz
Mark from ID

Everything was great! Even though I only bought a $9,000 used unit, I was treated as though I bought a $500,000 diesel pusher. Tracey and Tammy were very helpful. I feel very honored that Frank delivered and assisted. That old man personally helped this old man. Maybe I will be upgrading in the future - I will be back! Thanks to all!
Kevin

Scotty Shines again! You guys are all great! See you at the lake!
Wendall

I liked the fact that you handle very good product lines and the way I was not pressured by the sales people. It was fun to visit your store! Thanks Again,
Bruce from MT
Find a Cougar 276RLSWE like ours

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Bretz RV & Marine Testimonials

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