Mr. Facincani
Tracy & Mike both went out of their way to make sure all of our needs were met and anything else we needed.
I would open more than one Bretz stores in Montana and other states as well.
The customer service and customer care we receivd from Bretz was just awesome. We were treated with respect and not pressured into anything. I would recommend Bretz to all my friends and families before any other RV & Marine place.
Thanks Again!
Mr. Facincani
The Cordells
My husband and I are pretty 'tough' customers. We are business owners ourselves and can be critical of establishments. We find Bretz RV & Marine to be of the utmost quality and their dedication to high standards is reflected throughout.
We have yet to see a dealership that comes close. We look forward to our next purchase and enjoy sending customers your way!
The Cordells
Mr. Bretz,
Please allow me to tell you a little story. My wife, Judy and I, are acquainted and friends with our local RV Dealer where, a few years back we bough our first RV, a 1994 Sportsman.
Judy and I don't take long trips, just a run to a lake to do a little walleye fishing. A typical trip went like this: Hook the 5th Wheel to the 3/4 ton pickup, hook the boat to the 1/2 ton pickup, head off to the lake in separate outfits and burn lots of gas. The bottom line is that we got to thinking that a small Class C motor home would better meet our needs.
So I went to my RV Dealer and told them my plan. I wanted a small RV that would pull an aluminum boat and my price range would be no more than $7,000 and my 1994 Sportsman.
While visiting my mother-in-law at the nursing home in Missoula, my wife suggested we go look at that place off of Reserve Street where all the RV's are parked. We did. We visited with Rick (a nice guy) told him what we wanted and headed home. I would check in with Rick from time to time and he assured me that he would find us something.
Then Rick left and the next time I called I was given Chuck. (I'm sure this guy could sell Dolly Parton a padded bra.) The bottom line is, we are the proud owners of a $30,000 Class B from Bretz RV & Marine and we're happy as a couple of clams!
P.S. We were treated Great! Everyone made us feel at home. We both totally enjoyed our time spent with Tami and Phil. They were very helpful. Thanks for everything!
The Gasvodas
Mr. Bretz,
Please allow me to tell you a little story. My wife, Judy and I, are acquainted and friends with our local RV Dealer where, a few years back we bough our first RV, a 1994 Sportsman.
Judy and I don't take long trips, just a run to a lake to do a little walleye fishing. A typical trip went like this: Hook the 5th Wheel to the 3/4 ton pickup, hook the boat to the 1/2 ton pickup, head off to the lake in separate outfits and burn lots of gas. The bottom line is that we got to thinking that a small Class C motor home would better meet our needs.
So I went to my RV Dealer and told them my plan. I wanted a small RV that would pull an aluminum boat and my price range would be no more than $7,000 and my 1994 Sportsman.
While visiting my mother-in-law at the nursing home in Missoula, my wife suggested we go look at that place off of Reserve Street where all the RV's are parked. We did. We visited with Rick (a nice guy) told him what we wanted and headed home. I would check in with Rick from time to time and he assured me that he would find us something.
Then Rick left and the next time I called I was given Chuck. (I'm sure this guy could sell Dolly Parton a padded bra.) The bottom line is, we are the proud owners of a $30,000 Class B from Bretz RV & Marine and we're happy as a couple of clams!
P.S. We were treated Great! Everyone made us feel at home. We both totally enjoyed our time spent with Tami and Phil. They were very helpful. Thanks for everything!
The Gasvodas
Everyone was very helpful, and very helpful in all areas. The best service on any RV we have ever had. Your service department and techs were very good and the new coach check was excellent! Overall experience with Bretz has been very good. I have been dealing with you for 6 years.
Mr. OClark
Jeff Crabtree was very helpful, but any employee I spoke to was open and helpful.
I hate to find any fault - this is an unusual service/customer oriented business, but if I had to change one thing, I would provide fresh cream for the coffee.
P.S. Thank you for the loaner car!
Mr. OClark
Employees are always professional and offer excellent customer service. Thank You.
Karen
Mr. Wik
For our first experience we found your staff excellent. High marks to all - especially, in particular, Ty via email and phone, the reception girls, the service department & parts department.
Nice Work!
Mr. Wik
You have obviously worked very hard to staff your business with very high quality people.
Everyone, from top to bottom, was great!
Keep up the good work!
The Pottons
Collin knew what I wanted and called when he found it. All employees of Bretz are "Tops"!
Tami, Shane & Claralee are knowledgeable and very helpful. I will be returning to Bretz for all my RV & Boating needs!
Excellent Crew!
TheCottens
Collin knew what I wanted and called when he found it. All employees of Bretz are "Tops"!
Tami, Shane & Claralee are knowledgeable and very helpful. I will be returning to Bretz for all my RV & Boating needs!
Excellent Crew!
TheCottens
Dan was very helpful, always had a smile, he is a very nice person! We wouldn’t change one thing about the company. Very nice people –all of them.
Edward & Sandy
Everyone was so nice! It was a pleasure to come to your clean dealership.
Special Thank You's to:
Myron West - Wonderful personality
Tami Wittmire - Very efficient and knowledgeable
John Clawson, Phil Ryan & Doug Buckler
Things we would change about the dealership: More Donuts! :-)
The Swingendorfs
You have obviously worked very hard to staff your business with very high quality people.
Everyone, from top to bottom, was great!
Keep up the good work!
The Pottons
One of the best buying experiences I have ever had. Thanks!!
JC
The Roches
Everyone from sales to service to business/paperwork was awesome!
Great Staff & Service!
The Roches
We traveled from Southern California due to the price. We were extremely impressed with the quality, professionalism and “human touch”. - Excellent experience and we will spread the word.
Ed & Larky
Several people, especially Tye and Tammy – (everyone), was very helpful! I wouldn’t change a thing!
Larry
The Morris Family
We used to live in Missoula and knew you had a large inventory. We were very favorably impressed with the honesty, integrity and nice personalities of all the people we met, especially Dave. WOW! He was so courteous. No wonder you guys are doing so well!
Keep up the great work!
We'll be back - very pleasant experience and we LOVE our new RV. Thank you!
The Morris Family
Everyone was very helpful & courteous. There is nothing we would change.
The Sohrs
Dear Mr. Bretz,
We recently purchased a 2007 Newmar Dutch Star tag axle from you (this one was a Factory Delivery). Previously, we purchased a 2005 Dutch Star from Bretz RV and also, on this recent deal, we had a camper/truck trade-in.
On all of our dealings with Bretz RV, Rick Joos was our sales person. We have purchased many autos and RVs over the years and Rick is the most talented, honest and dependable sales person we’ve ever encountered! Rick followed our deals from beginning to end, to include follow-up calls and always making himself available to answer any of our questions. Rick is the Best of the Best.
He also has a monthly Newsletter he sends out to his customers. Because of Rick and the superb reputation of Bretz RV, we will always look to Bretz first for all our RV needs!
Also, I would like to thank Claralee, who personally called me to let us know the MSOs came in from Newmar when Newmar was running a little behind getting those out.
Thanks to Claralee and her outstanding relationship with Bennett Law Office, she made sure our paperwork got their as quickly as possible. It’s folks like Rick and Claralee that build the outstanding reputation that Bretz RV & Marine has throughout the Industry. Thanks Again!
Glenn
The Morris Family
We used to live in Missoula and knew you had a large inventory. We were very favorably impressed with the honesty, integrity and nice personalities of all the people we met, especially Dave. WOW! He was so courteous. No wonder you guys are doing so well!
Keep up the great work!
We'll be back - very pleasant experience and we LOVE our new RV. Thank you!
The Morris Family
Hi Phil, We wanted to let you and Ty know that we are using the heck out of that Mountaineer you sold us last August. We are presently in Alaska. We have been to Anchorage, Fairbanks, Denali National Park, and Seward. Soon to come are Kenai, Soldotna, Homer, Haines and Hoonah where we hope to do some fishing in the Icy Straight. We had our hot water fixed in Fairbanks and the extended warranty worked great.
Jerry and Paulette
The Cordells
My husband and I are pretty 'tough' customers. We are business owners ourselves and can be critical of establishments. We find Bretz RV & Marine to be of the utmost quality and their dedication to high standards is reflected throughout.
We have yet to see a dealership that comes close. We look forward to our next purchase and enjoy sending customers your way!
The Cordells
The Butterworths Kip was Great - No Pressure.
We thought it through over night and he was ready when we arrived. We can't think of anything we'd change.
The Butterworths
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