Buying our new coach was a great experience. We felt very comfortable with every one who assisted us. We also truly feel like the dealership wanted us to be happy customers. We are! Thanks.
The Edes
Everyone was very helpful & courteous. There is nothing we would change.
The Sohrs
It was a pleasure doing business and working with everyone at Bretz RV. The entire staff was polite, professional, courteous, attentive, patient and over-all a delight to deal with. We wouldn’t change a thing. Everything was taken care of for us expediently and efficiently.
Patricia & Emelio
The Cordells
My husband and I are pretty 'tough' customers. We are business owners ourselves and can be critical of establishments. We find Bretz RV & Marine to be of the utmost quality and their dedication to high standards is reflected throughout.
We have yet to see a dealership that comes close. We look forward to our next purchase and enjoy sending customers your way!
The Cordells
We wouldn’t change a thing! There should be more RV dealers like Bretz. Our salesperson, Todd Green, made sure we had everything we needed and introduced us to all the people who could help us with the RV. Tammy was great on our walk-through. She made sure everything worked and that we understood every part of our RV. Mike made filling out all the paperwork very easy and even gave us insurance quotes. He also went over all of our warranty work. The whole experience was great!
Tommy & Tiffiny
Dan was very helpful, always had a smile, he is a very nice person! We wouldn’t change one thing about the company. Very nice people –all of them.
Edward & Sandy
We were very impressed by all of the helpful employees at Bretz.
Can't think of a thing that we would change! Keep up the good work!
We have shopped for a camper for at least five years and our decision to buy from Bretz was your low prices and extremely friendly staff.
Thanks so much!
Jay & Ronda Stevens IV
Dan was very helpful, always had a smile, he is a very nice person! We wouldn’t change one thing about the company. Very nice people –all of them.
Edward & Sandy
Mr. Wik
For our first experience we found your staff excellent. High marks to all - especially, in particular, Ty via email and phone, the reception girls, the service department & parts department.
Nice Work!
Mr. Wik
You have obviously worked very hard to staff your business with very high quality people.
Everyone, from top to bottom, was great!
Keep up the good work!
The Pottons
Even though we bought a used boat, we were treated the same as if we bought a new boat. Thanks for that! Thanks for greeting us with a welcome and our picture on the screen in the entry way. You have Great Customer Service!
The Korals
Even though we bought a used boat, we were treated the same as if we bought a new boat. Thanks for that! Thanks for greeting us with a welcome and our picture on the screen in the entry way. You have Great Customer Service!
The Korals
One of the best buying experiences I have ever had. Thanks!!
JC
COOL FIX FROM BRETZ RV We were traveling to the FMCA convention in Redmond, Oregon, from Livingston, Montana. It was a hot, 97-degree Sunday morning and our refrigerator would not work, period. Later in the afternoon we pulled into Bretz RV & Marine in Missoula, Montana. By then it was 101 degrees outside. A salesman let us park along a fence and helped us get electricity, but no refrigerator repair. It was summer, we had no appointment, and there was a full service parking lot! On Monday morning our service writer, Shane Lane, was able to get the fridge serviced. It was a minor short in the electrical system on the kitchen slideout. After two hours in the morning, we were on the road again. Our many thanks to Shane and to Bretz RV for their service. If you’re in Missoula, give them a call.
DAVE & DORIS BAUER
It was a pleasure doing business and working with everyone at Bretz RV. The entire staff was polite, professional, courteous, attentive, patient and over-all a delight to deal with. We wouldn’t change a thing. Everything was taken care of for us expediently and efficiently.
Patricia & Emelio
We wouldn’t change a thing! There should be more RV dealers like Bretz. Our salesperson, Todd Green, made sure we had everything we needed and introduced us to all the people who could help us with the RV. Tammy was great on our walk-through. She made sure everything worked and that we understood every part of our RV. Mike made filling out all the paperwork very easy and even gave us insurance quotes. He also went over all of our warranty work. The whole experience was great!
Tommy & Tiffiny
The Service was Excellent! And everybody was extremely friendly!
The Cuttings
Mr. OClark
Jeff Crabtree was very helpful, but any employee I spoke to was open and helpful.
I hate to find any fault - this is an unusual service/customer oriented business, but if I had to change one thing, I would provide fresh cream for the coffee.
P.S. Thank you for the loaner car!
Mr. OClark
Mr. Bretz,
Please allow me to tell you a little story. My wife, Judy and I, are acquainted and friends with our local RV Dealer where, a few years back we bough our first RV, a 1994 Sportsman.
Judy and I don't take long trips, just a run to a lake to do a little walleye fishing. A typical trip went like this: Hook the 5th Wheel to the 3/4 ton pickup, hook the boat to the 1/2 ton pickup, head off to the lake in separate outfits and burn lots of gas. The bottom line is that we got to thinking that a small Class C motor home would better meet our needs.
So I went to my RV Dealer and told them my plan. I wanted a small RV that would pull an aluminum boat and my price range would be no more than $7,000 and my 1994 Sportsman.
While visiting my mother-in-law at the nursing home in Missoula, my wife suggested we go look at that place off of Reserve Street where all the RV's are parked. We did. We visited with Rick (a nice guy) told him what we wanted and headed home. I would check in with Rick from time to time and he assured me that he would find us something.
Then Rick left and the next time I called I was given Chuck. (I'm sure this guy could sell Dolly Parton a padded bra.) The bottom line is, we are the proud owners of a $30,000 Class B from Bretz RV & Marine and we're happy as a couple of clams!
P.S. We were treated Great! Everyone made us feel at home. We both totally enjoyed our time spent with Tami and Phil. They were very helpful. Thanks for everything!
The Gasvodas
Everyone was so nice! It was a pleasure to come to your clean dealership.
Special Thank You's to:
Myron West - Wonderful personality
Tami Wittmire - Very efficient and knowledgeable
John Clawson, Phil Ryan & Doug Buckler
Things we would change about the dealership: More Donuts! :-)
The Swingendorfs
We traveled from Southern California due to the price. We were extremely impressed with the quality, professionalism and “human touch”. - Excellent experience and we will spread the word.
Ed & Larky
Mr. OClark
Jeff Crabtree was very helpful, but any employee I spoke to was open and helpful.
I hate to find any fault - this is an unusual service/customer oriented business, but if I had to change one thing, I would provide fresh cream for the coffee.
P.S. Thank you for the loaner car!
Mr. OClark
The Vanfossens
The salespeople were not pushy and told us about the trailers and never forced anything on us.
The front desk people were always ready to help!
Mr. Trowbridge
I was talked to and included in everything - it was nice to have that!
Mrs. Trowbridge
The Vanfossens
The Vanfossens
The salespeople were not pushy and told us about the trailers and never forced anything on us.
The front desk people were always ready to help!
Mr. Trowbridge
I was talked to and included in everything - it was nice to have that!
Mrs. Trowbridge
The Vanfossens
The Roches
Everyone from sales to service to business/paperwork was awesome!
Great Staff & Service!
The Roches
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New Owner Gallery
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Mr. & Mrs. Lapinski and their new 08 Springdale
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Mr. & Mrs. Long and their new 08 Airstream
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The Hoffmans and their new 07 Roadtrek
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Mr. Rehbein and is new 06 Chaparral 180
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